FAQs

FREQUENTLY ASKED QUESTIONS

How do I make a purchase?

Shopping at Powder Closet is easy:

  • Use the CLOTHING, BABY'S LINE and ACCESSORIES links. You can also shop directly from our instagram account @Powdercloset.
  • Once you have found an item, choose your size and click on the 'ADD TO SHOPPING BAG' button on the product page.
  • Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top right of the page.
  • Click on 'PROCEED TO PURCHASE' to complete your order.


Do I need to setup an account to place an order?

You can shop at Powder Closet without creating an account.

However, register with us and you'll be able to enjoy the following benefits

  • Track your orders and review past purchases
  • Request a return or exchange directly from your account
  • Add sold out items and products you love to your Wish List
  • Get email updates to preview our new collections and sales
  • Save your address and card details so you can shop even quicker next time


Is my personal information kept private?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party

Do you offer same day delivery in Bahrain?

If you live in Bahrain, you can enjoy flexible delivery options with our Powder Closet Premier service.

Place your before 10am for delivery between 10am-5pm (seven days a week), or by 2pm to receive your purchases between 6pm-9pm (Sunday to Thursday).


Is my package insured and do I need to sign for my order?

All your purchases are insured against theft and accidental damage whilst in transit from Powder Closet to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered.

To ensure that your purchases arrive safely and in perfect condition, we require proof of delivery for all orders and are unable to authorise for packages to be delivered without a signature.